Privacy Policy

1. Business identity & scope

Jennifer Baker, LLC, doing business as Real Talk with Jen ("we," "us," or "our"), provides real estate coaching, consulting, speaking, and podcast-related content. This policy describes information handled through this website, its LeadConnector chat widget, and related inquiries and communications.

It applies to our informational and promotional SMS program. Using the site or accepting a privacy policy does not, by itself, authorize SMS. Business contact details appear at the end of this policy.

2. Information we collect

Depending on your interaction with us, information may include:

• Contact details: your name, email address, telephone number, and the details you choose to provide when asking about services.
• Inquiry and service details: questions, coaching or consulting interests, scheduling preferences, speaking requests, podcast inquiries, and communication history.
• Consent records: the SMS categories selected, consent wording, time and source of an opt-in, and opt-out or support requests.
• Technical information: IP address, browser or device information, pages visited, and hosting or messaging logs.

Please do not send passwords, government-issued identification, bank-account details, or sensitive financial documents in the public chat widget or by SMS.

3. How information is used

We use information to answer inquiries, provide requested service information, coordinate coaching or consulting conversations and speaking requests, manage scheduling, provide customer support, and honor communication preferences.

Where the relevant consent has been provided, we also use it to send informational or promotional messages within the category selected. Information may be used to operate and improve the site, prevent abuse, maintain appropriate business records, and meet applicable legal obligations.

4. SMS messaging & separate consent

The Real Talk with Jen SMS Messaging Program is operated by Jennifer Baker, LLC. Our Home page chat widget is the designated SMS opt-in method. There is no separate SMS consent form on this funnel.

The two consent options are separate, independent, and optional. Neither is preselected. You may select either option, both options, or neither. Consent to one category does not authorize the other.

Consent is collected through your affirmative selection of the applicable checkbox and submission of the widget. Providing a mobile number alone, asking a question, accepting legal terms, or requesting an email response does not constitute SMS consent.

SMS consent is voluntary and is not a condition of purchase. You may inquire about services without consenting to either SMS category. Messages may be automated or manually initiated, but are limited to the category or categories you authorize.

A STOP request ends both informational and promotional SMS under this program. One final confirmation may be sent; further program SMS stops unless you provide a new valid opt-in. Opting out does not authorize us to move you into another SMS category.

For program rules and support, see our SMS Terms & Conditions.

5. Mobile information & sharing

Service providers, including hosting and HighLevel/LeadConnector messaging services, may process information needed to operate the website, deliver communications, provide customer support, or maintain security. These uses do not authorize those providers to market independently to you.

We may disclose information when required by applicable law or legal process, or as reasonably necessary to protect rights, safety, and security. Such disclosures do not authorize selling, renting, or sharing mobile numbers or SMS consent data for another party's marketing.

6. Cookies & website technology

The hosting platform and chat service may use cookies, local storage, or similar technologies to provide functionality, maintain sessions, prevent abuse, and understand usage. Technical information may be processed when these services load.

This page code does not add advertising pixels or a separate analytics integration. Hosting or account-level integrations may have their own data practices. Any additional tracking must be reflected in the applicable privacy disclosures and consent choices before use.

You can manage cookies and site storage through your browser. Disabling necessary technologies may affect the chat widget or other site features.

7. Email & other communications

If you provide an email address or request an email response, we may use it to respond to that inquiry and provide related service communications. Marketing email, when sent, is subject to the applicable permission and unsubscribe requirements.

SMS consent does not automatically enroll you in promotional email, and email contact does not automatically enroll you in SMS. Use the unsubscribe instructions in marketing emails, where provided, or contact the business to request a preference change.

8. Security & retention

We use reasonable measures intended to protect information, but no internet transmission, messaging service, or storage system can be guaranteed completely secure.

Information is retained for as long as reasonably necessary for the purposes described here, including handling inquiries, providing services, honoring consent and opt-out choices, resolving disputes, and meeting applicable recordkeeping obligations. The period depends on the information and the purpose involved.

9. Your choices & privacy requests

You may request access to, correction of, or deletion of information you have provided, ask about our practices, or update your communication preferences by calling (402) 720-3357 or writing to the business address below.

We may need to verify your request. Applicable legal obligations and exceptions may affect the information we can delete or disclose. Records necessary to honor an opt-out or meet a legal obligation may be retained.

For SMS, reply STOP to opt out or HELP for assistance. You do not need to consent to promotional messages to receive information you have separately requested.

10. Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact the business if you believe a child has provided information so that we can review the matter and take appropriate action.

11. Updates to this policy

We may revise this policy as our services, technology, or practices change. The current version displays its last-updated date above. Where required, material changes will be accompanied by additional notice.

A policy update does not create SMS consent or automatically expand an existing consent to a different messaging category or sender.

12. Contact us